Pricing Leadership

I was catching up on my RSS feeds and I came across this excellent article by Professor Ford: http://professorford.com/2009/09/23/building-accountability-without-authority/

Many in the pricing profession are faced with a situation where they are trying to influence behavior without having direct authority over those who make the decisions. This article addresses the point head-on, with an example from the NCAA. Performance measurement and peer pressure are two ways to influence human behavior and accountability. Do you have the tools you need to increase accountability?