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“Big 3” Parts Aftersales Pricing Implementation with PROS

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By Sanjay Seth on June 17th, 2009

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    Guest Blogger – Sanjay Seth – gives an update on a “Big 3” Parts Aftersales Pricing Implementation with PROS.  Sanjay is a Partner at Carlisle & Company, a firm specializing in revenue and margin strategies, market sizing, share assessment, services marketing and retention, and supply chain management.  Carlisle is focused exclusively on process initiatives related to motor vehicle parts, heavy equipment, construction, and other parts related industries.  Below are some highlights from the interview – click below to view the 5 minute interview with Sanjay.

    Why Carlisle & Company selected PROS for their OEM Parts Manufacturer client:

    • “flexibility of the solution, the configuration versus customization”
    • “speed of the solution – you know in today’s environment everyone wants to see the value immediately, and the PROS team committed to a faster implementation than the other vendors”
    • “total cost of ownership was another key driving factor”

     

    Results to date:

    “$5-6M in incremental revenue and margin in months… within 30 days we generated one-third of the cost of the software itself… and there is a lot more value to be generated down the road”

     

    Recommending PROS to other parts manufacturing industry leaders and leaders in other manufacturing and distribution sectors:

    “When I view the auto manufacturer and the service parts issues and I talk to other practitioners from other industries, I don’t see this being a unique situation for the services parts industry, you have the same issues across other industries”

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      Sanjay Seth

      Sanjay Seth

      Sanjay Seth is a partner with Carlisle & Company, an aftersales management consulting firm. He has more than 16 years of automotive and consulting experience in North America and Europe. Seth’s background includes a broad array of strategic and process initiatives related to motor vehicle parts and service industry, with particular focus on revenue growth. These include identifying and implementing revenue and margin enhancement strategies, pricing management, market sizing and share assessment, service marketing and retention, and supply chain management. As a practitioner, he also often provides subject matter expertise and executive leadership to program implementation teams. Prior to joining Carlisle, Seth was a corporate strategy and operations consultant at PricewaterhouseCoopers. His background also includes engineering experience at Ford Motor Company. He holds an M.B.A. in strategy and finance from the Ross School of Business at The University of Michigan; a M.S. in mechanical engineering from Pennsylvania State University; and a B.S. in mechanical engineering from Punjab Engineering College in India.

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